WindowsUpdate.log Error 0x80240037 WU_E_NOT_SUPPORTED

Configuration details:

1) OS: Windows 2012 R2

2) SCCM version: SCCM 2012 R2 with SUP role (WSUS v6.3.9600.16384)

3) SQL : SQL 2012 All this is located on a single machine. Error description: Windows 2012 R2 server clients do not report to the server. In the’Mandatory’ column, the number’0′ is displayed for all security updates.

The survey in WindowsUpdate.log shows:’CAUTION: It was not possible to obtain WU exemption information from NLM assuming that the error is not excluded = WU_E_NOT_SUPPORTED 0x80240037′.

The latest updates are downloaded, synchronized and deployed via SUP, but customers do not receive updates.

If you have Windows 8 or Windows Server 2012 clients that were synchronized with WSUS 3SP2 before applying this update, wait until the update is applied to WSUS servers, then follow these steps: On the assigned client, open cmd.exe in high mode. Enter the following commands. Be sure to press Enter after entering each command:

Net stop wuauserv
rd /s %windir%\softwaredistribution\
Net start wuauserv

That should do it.

Source: https://www.errorvault.com/en/troubleshooting/windows-update-errors/microsoft/windows/wu-e-not-supported_0x80240037